Situation/Problem [Challenges]
Our client, a leading global Swiss healthcare company, recognised the need to enhance its internal training capabilities to align with its rapid growth and evolving market demands. They sought to equip their internal trainers with advanced facilitation skills, ensuring a consistent and effective learning experience across all departments and regions.
The client faced several challenges:
- Inconsistent training outcomes and lack of engagement among participants hindered the transfer of knowledge.
- Trainers needed a more structured approach to adapt to diverse learning styles within the organisation.
- Lack of Creativity and Innovation in the current training methods
Client
Recognizing the need to develop a more holistic understanding of communication dynamics to foster innovation, collaboration, and problem-solving within teams, the VCL Solutions team collaborated closely with the client to assess the needs and shaped the below deliverables
The solution that the client was aiming for was to be a comprehensive approach, with expert facilitators that will guide and provide the trainers with valuable insights and feedback to promote a structured, brain-based methodology to enhance their facilitation skills, ensuring consistent impactful and engaging delivery
VCL Solution
Facilitating Includes building trust and having empowerment. Accordingly, VCL Solutions delivered a tailored 3-day Whole Brain® Facilitation Skills- Train the Trainer program, the attendees learned the essential skills to transfer knowledge to adult learners in a way that is educational, interesting, and interactive! They were equipped with the needed tools to direct, coach, and assist new and current employees to set, plan, and achieve their goals. This program was engaging, highly interactive; relevant to the ways that today’s audiences prefer to receive information and provided them with a toolkit of resources to make their training impactful and outstanding!
The solution was based on:
- The Whole Brain® Thinking Methodology: Utilising the Herrmann Brain Dominance Instrument (HBDI) to help trainers understand their own thinking preferences and those of their trainees.
- Interactive Facilitation Techniques: Equipping trainers with practical tools and techniques to adapt their training methods based on different cognitive styles.
Outcome
The program delivered a transformative learning experience, resulting in measurable improvements in training effectiveness and participant engagement:
- Enhanced Facilitation Skills: Trainers gained deeper insights into their thinking preferences and developed the ability to adapt their facilitation styles to better meet diverse learner needs.
- Improved Engagement and Retention: By applying Whole Brain® principles, trainers created more interactive and personalised learning experiences, leading to higher engagement and knowledge retention among participants.
- Created a safe (WOW) learning environment through constructive feedback & cognitive diversity
- Experiential Learning: Simulated scenarios and role-playing exercises to apply Whole Brain® principles in real-world scenarios
- Consistent Training Outcomes: The structured approach ensured that training sessions were aligned with organisational objectives, promoting consistency and quality across departments and regions.
In conclusion, the Whole Brain® Thinking Facilitation program empowered the training managers with the tools and insights needed to facilitate impactful, engaging training sessions. By fostering a deeper understanding of cognitive diversity, VCL Solutions enabled the organisation to build a more adaptable and innovative learning culture, driving sustainable growth and performance.
