From Legacy to Digitimacy

Public sector

Identify innovative solutions that improve the transparency of public services and increase the trust levels of citizens in their governments.

Opportunities

Digital transformation is about strategy, culture and talent development. It is about employees with digital mindsets, who are rethinking business models while being agile and fast.

There is a need for developing Technology Savvy (Digital Savvy Talents) and data literate talents who can:

  • enable innovation
  • scan the market for digital solutions that can be used to meet the needs of citizens
  • integrate Big Data into the decision making processes
  • increase the level of sophistication in data analysis
  • communicate the organisation’s digital purpose, needs and priorities
  • prioritize the digital agenda

There is also a need for:

  • an open-data mindset that nourishes information sharing and supports removal of silos of knowledge
  • publicly available and transparent data as allowed by privacy laws
  • a raise of the level of public awareness and knowledge about data privacy laws by governments
TOP Goals
of implementing Digital Governance Strategies

100%

efficiency gains in government operations

75%

make the public sector more transparent

75%

enhance data and information management

75%

develop better services

25%

improve public sector ordinations

25%

improve public sector agility

25%

support more inclusive decision making process

Middle East E-Governance – Statistics and Trends, Source: Go Gulf, 2018