ICT: Customer Experience Management
Enhancing Customer Intimacy and Satisfaction
hamzeh awadallah
Digital Engagement In Healthcare
Setting the Foundation of Pharmaceutical Digital Marketing
Battling Maturity in the Pharma Product Life Cycle
In the face of intense competition in the pharmaceutical industry, with sales reaching their peak and the market becoming saturated, it is very difficult for companies to maintain their profits, let alone continue seeking to increase them. Pharmaceutical product life…
From Pharma Marketing to Patient Insight
Winning in the pharmaceutical market requires massive focus on continuously delivering better customer experience for a trusted and transparent relationship over time. Scientific progress, augmented intelligence and more empowered patients are driving changes in the delivery of healthcare into a…
Creating a Total Customer Experience in the Health Care Sector
Nowadays, customers across the board are becoming more informed and more empowered. In today’s market, organisations can no longer rely solely on delivering a great product or service to drive sales. Instead, consumers are choosing to buy based on their…
4 Ways Banks Can Enhance the Customer Experience
Customer centricity is essential if you want your company to have a competitive edge. According to a study by Gartner, 89% of businesses compete mainly on the customer experience they provide. And this is especially evident in the retail banking…
5 Ways Successful Retailers Build a Customer Intimate Relationship
Introduction Hololenses. Pop up stores. Magic mirrors. Are retailers keeping up with the latest tech trends? Are they adopting the right tools in order to capture a lift in sales and shape their customers· buying experience? How will they get…
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