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VCL Solutions
  • About
  • The 4Ds Model
  • Solutions
    • NextStrat
    • NextPractice
    • NextAdoption
    • NextExperience
    • NextCapacity
  • Industries
    • Telecom
    • Retail Business​
    • Public Sector​
    • Insurance​
    • Healthcare
    • Banking
    • Pharmaceuticals​
  • Case Studies
  • Insights
  • Public Programmes
    • Gen AI in Customer Service
    • AI & Data for business​
    • Digital transformation; Leading People, Data, Technology, & Culture
    • Getting Ahead in Total Customer Experience
    • Innovation of Products and Services
    • The Future of Patient Care
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VCL Solutions
  • July 31, 2023
  • Insights

Staging the Perfect Play in Total Customer Experience: A Symphony of Processes, Roles, Skills, Structure with Systems, Data Assets, and Values 

  In the theater world, what the audience sees on stage is the culmination of countless hours of…

Read MoreStaging the Perfect Play in Total Customer Experience: A Symphony of Processes, Roles, Skills, Structure with Systems, Data Assets, and Values 
  • July 24, 2023
  • Case Study

Positive Influence & Impact: Transforming public services to meet essential needs and expectations

Situation/Problem [Challenges]     Our client is one of the largest government entities in KSA, driven by its…

Read MorePositive Influence & Impact: Transforming public services to meet essential needs and expectations
  • April 6, 2023
  • Insights

From AI to Blockchain: The Top Technologies Businesses Need to Embrace in the Fourth Industrial Revolution

Introduction The world as we know it is changing at an unprecedented pace. With the onset of the…

Read MoreFrom AI to Blockchain: The Top Technologies Businesses Need to Embrace in the Fourth Industrial Revolution
  • February 16, 2023
  • Insights

AI-Powered Healthcare: A Healthier Future Ahead 

AI has the potential to revolutionize the healthcare industry. As technology advances, AI has become increasingly relevant in…

Read MoreAI-Powered Healthcare: A Healthier Future Ahead 
  • August 15, 2022
  • Case Study

The Road Map for Digital Transformation in Telecom.

UPSKILLING & RESKILLING SOLUTIONS ACROSS ICT SECTOR

Read MoreThe Road Map for Digital Transformation in Telecom.
  • August 15, 2022
  • Case Study

MOVING FROM SELLING TO ENGAGEMENT IN HEALTHCARE

UPSKILLING & RESKILLING SOLUTIONS IN TERMS OF CUSTOMER ENGAGEMENT

Read MoreMOVING FROM SELLING TO ENGAGEMENT IN HEALTHCARE
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