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VCL is a global consulting firm that stands as the hub for technology, design, and entrepreneurial talent. We are committed to nurturing creativity, fostering a culture of teamwork, and assembling a wide-ranging yet focused array of diverse expertise to enhance our combined influence.

At VCL, our mission is to empower companies to revolutionize
customer value creation and delivery in the era of the Low-Touch economy.
We are committed to guiding organizations through digital reinvention, leveraging our expertise and innovative solutions to drive sustainable growth and success.


Firstly, we provide a comprehensive assessment of the current organizational landscape, offering both top-down and bottom-up insights through our proprietary tools such as VTRA and IDTRA

Next, we facilitate reinvention through our proven methodology - the 4Ds: Diagnosis, Disrupt, Desired Transformation and Digitisation. By guiding companies through this process, we help them unlock new opportunities, streamline operations, and enhance customer experiences.

Re-Inventing Value Through Digitalization- the What.

Value-reinvention, is the process of understanding and analyzing the customer journey, respective to your industry, and implementing new tools, strategies and technologies to make sure that the same levels of value are delivered to your customers. This is done through the analysis of the customer journey & observing the new ‘touch-points’ a customer goes through.

Furthermore, we invest in nurturing digital talent by offering reskilling and upskilling : programs tailored to the needs of the digital age. We believe in equipping individuals with the necessary skills and knowledge to thrive in a rapidly evolving landscape, thereby fostering a culture of continuous learning and innovation. Digital readiness

Measuring Org Digital Readiness

Lastly, we champion Digital Willingness - fostering a digital mindset and behaviors essential for driving meaningful change and embracing digital transformation at all levels of the organization. By cultivating a culture of adaptability, agility, and forward-thinking, we empower companies to embrace digital reinvention with confidence and enthusiasm.

Digital Willingness vs Digital Readiness

Individual Digital Transition Readiness Assessment (IDTRA) is a cutting-edge tool designed to evaluate both the digital readiness and willingness of employees.

In today's rapidly evolving digital landscape, the success of organizations hinges on the capability of their workforce to adapt to digital transformations. IDTRA goes beyond conventional assessments by offering a comprehensive insight into an individual's preparedness for the digital era.

By understanding both your current digital skills and your openness to embracing digital advancements, IDTRA equips you with actionable insights to enhance your digital capabilities and thrive in an ever-changing digital environment.

What do we do

We help companies to reinvent customer value creation and
delivery through digital reinvention in a Low-Touch economy.